Install the APP, connect the mobile phone to the WIFI network, enter the APP and click the Add Device button to enter the Add Device interface. If it is the first time to use or restore the factory settings: the camera is not connected to the network, clicking the new device; the camera that has connected to the network, clicking on the device in use
New device add
After clicking the “New Device” button, power on the device, wait for about 30 seconds, confirm that the device is working, click next.
Connected to Network cable
If the device is connected to the network cable, click the “Connected Network Cable” button, the APP will search for the UID of the device in the current LAN automatically. Selecting the UID to be added and click the Add button, the device will search for the nearby WIFI signal automatically to enter the wireless configuration interface. Enter WIFI password, click “Configure wifi and add”, after WIFI configuration successfully, jump to the device list interface; if you do not want to configure WIFI temporarily, click the “Do not configure, directly add” button, adding camera fter confirmation.
Un-connected to Network cable
If the device is not connected to the network cable, click the “Un-Connected to Network Cable” button to enter the interface for selecting the network type.
Sound wave configuration network support equipment: PTZ Camera, Card type camera, Bulb camera, Small flying saucer camera, etc.
AP configuration network support equipment: Box camera, PTZ Camera, Speed dome camera, Big flying saucer camera, etc.
Sound wave configuration network
When the power is turned on, the device will enter the waiting state, and the device will send out a “beep” sound intermittently. Click Next to scan the QR code of the device UID number with the mobile phone. If there is no QR code, click Skip. Enter the password of the WIFI signal to be configured, click to start the sound wave configuration, the system will configuration WIFI automatically. After WIFI configuration successfully, there is a voice prompt
AP configuration network
When the network cable is not connected, turn on the power, click to add, the APP will search for hotspot signals of nearby cameras automatically. The hotspot format is IPCAM-XXXXXX, the password defaults to 01234567. Selecting the hotspot of the camera to be added, clicks connect. After connecting successfully, enter the device add interface, click Add, enter the wireless configuration interface, enter the router’s WIFI password, click “Configure wifi and add”, after WIFI configuration successfully, jump to the device list interface; if you do not want to configure WIFI, click the button ” Don’t configure, add directly”, add camera after confirmation.
Note: AP configuration network needs to open the phone’s GPS function first.
Add device in use
Scan QR code
Generate a QR code by using the online QR code generation tool, and then scan the QR code through the mobile APP to scan and add.
Search for nearby devices
1、Click the button “Search for nearby devices” to search for the ip camera in the wireless network where the phone is located, and select the corresponding UID.
2、Enter the camera password (the camera default password is admin)
3、Click the button “Add” to add a camera.
In the device list interface, long press the camera to be deleted or click the button “setting” to enter the camera setting interface, click the button “delete device” to delete the added camera.
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I use the windows program (HiP2P Client_Setup_H265_v18.104.22.168.exe) and I cannot connect the camera.
It’s a wifi camera. I can manage and see it on the android apply but on PC it’s impossible.
I cannot reach it through the IP adress.
You can add the camera by entering its UID
Where do you add the UID on the desktop version? A tutorial on this would be very helpful.
Computer software In the settings screen > right side, there is ‘Input UID’, you can input UID here
Some users complain that their photos lose quality when used low light
situations. Wide angles and close-ups are subject to barrel distortion in any
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Since the latest update 3.0.97 for iPhone, when adding IPcam the USERNAME input is missing only the password can be enter.
Please correct the bug. Regards,
Can 2 cameras use the same app?
Yes, you can.
I use CamHiPro on Iphone and camhi and camhi pro computer software – hip2p on PC.
How to install the camera if it is not nearby?
If you have networked the camera. You can add the camera by entering the camera’s UID and password
No network, you need to be near the camera to add
Actually i am using the windows program (HiP2P Client_Setup_H265_v22.214.171.124) and I cannot connect the camera, i got a error message: “error password!”
I add the camera by entering its UID and I can reach it through the IP adress.
It’s a wifi camera model: Q52-1080P-WH-WIFI-5X. I can manage and see it on the android apply but on PC it’s impossible, always i have tha same error message and i have 2 cameras with same error message,
I did the factory reset several times and used the admin password but always a ihave “error password” in windows application.
Pls help me
We are having the same issue. Were you able to get this resolved? We have reset the password, added an additional user and reset that password, deleted the camera and re-added it….getting the same “error password” message!! HELP!!!!!
When you originally added the camera to the android app you should have been prodded to change the default “admin” password. The new password you changed to must be used with the Hip2P client.
My cam got stole out of my storage unit. Is there anyway to find out where it is. I have the model number and PPPP-541370-FABBA number. If anyone can help please let me know.
Hi, sorry, can’t find where the camera is
Hello, if I reset my camera to factory default settings, will the camera be automatically disconnected from the app? Do I need to add and connect the camera in the app again?
Yes, you need to add it again.
I bought the camhipro and it was only connected to my android device. Well I had to get a new one and cannot recall the username
What do I do
You can reset the camera to reconnect
How do I share a camera with another person not in the same State as the camera is in?
You can access the camera by entering the camera ID and password.
The ID can be seen on the camera page. xxxxx-XXXXXX-XXXXX
How do I add another too my camhipro app I can’t get it connect thxs if anyone that can help me out
Hi. Had change WIFI network. Managed to add camera gain, but it is not accepting login and password (admin / admin) Maybe I changed it, but do not remember. Any way to reset the “add camera” details?
How do you add a second camera to the app? It adds the 2nd camera but will not connect to it, it just says “connecting”
Have app on (android) and works if I connect camera directly to router via network cable. Tried to set up wireless installation (whilst network cable connected) and put in my router password (I am absolutely sure it is correct) and message ‘Wifi password error.’ Second attempt, disconnected network cable, use option Wireless installation, but error ‘Devices not found on the internet.’ Fairly useless to me if camera will only work with hard cable connection. Any suggestions? Thank you.
Am only able to connect android app to camera if camera connected via network cable directly to router. Setting up wireless connection returns ‘wifi password error’ (I am certain password is correct). If disconnect network cable, camera on app disconnects and cannot be reconnected. Camera pretty useless to me if only works when using network cable to router. Any suggestions? Thank you.