CamHi Instructions for use

The following tutorials are only available for the CamHi app.

How to add the camera

Warm Tip: This product only supports 2.4 GHZ WIFI. Before adding devices, make sure that your router is 2.4 GHZ WIFI, and your mobile phone is connected to 2.4 GHZ WIFI.

First, connect the camera power supply. After about 40S, you will hear the device tinkling sound. If you do not hear the tinkling sound, please press RESET 10S at the device base. If the equipment does not have audio, please judge by time.


  1. Please use the power adapter matched with the camera to avoid damage to the equipment.
  2. Don’t plug in wiring for power-on equipment; (After plugging in wiring, you can’t configure WIFI with one key)
  3. One-click configuration WIFI only supports some models, and some models do not support one-click configuration WIFI.
  4. Box camera, Dome camera and other models use connection hotspots to configure WIFI. See AP connection operation instructions for details.

Wired connection (only applicable to the equipment with internet access)

(1) Please connect the network cable and the equipment cable interface. The other end of cable connects the router, and the camera is on, waits the startup and completes the self-inspection (If you fail to self-check, please press the recovery key for a long time to restore the factory settings.).

(2)Click “add camera” on APP’s main interface to select “add UID by scanning QR code” (QR code above XXXX-XXXXXX-XXXXXX out of the machine body) or “LAN search UID” after the mobile phone connects the WIFI.

(3) Click the modelxxxx-xxxxxx-xxxxx of camera occurred in the camera list.

⑷ Return to the camera list by clicking “√”, then the camera is displayed online, and conduct the preview by clicking the camera.

Wirelss Installation(only for devices with WIFI modules)

After installing the mobile phone software, the mobile phone connects to WIFI, clicks Add Camera >Wireless Installation> Enter WIFI Password >Do you hear the sound? The system will be equipped with WIFI if it has been selected properly. When the WIFI configuration is successful, there will be voice prompt. (If you don’t have audio equipment, please see the picture prompt)

(1) Network Camera in Network; Select the corresponding UID

(2) Enter the camera password (the default password for the camera is admin).

(3) Click the completion button in the upper right corner to complete the addition of the camera.

Hot-spot connection (only suitable for devices with WIFI modules)

(1) The camera is powered on and waits for the completion of the self-inspection (if it fails to do so, press the recovery key for a long time to restore the factory settings).

(2) Open the WIFI search, choose the name of WiFi beginning with IPCAM-xxxxx, and enter the original password 01234567 (if you change your password, enter your modified password) as follows:

(3) After successful connection, the method of use is the same as that of wired connection.

Hot-spot connection (only suitable for devices with WIFI modules)

4G Connection (only for devices with 4G modules)

(1) 4-G hot spot connection is shown below. After completing the 4-G hot spot wireless connection, the second step of Anzhao wired connection method begins to connect the device, close WiFi, open data flow, click on the device to connect, or scan the serial number of the fuselage (SN two-dimensional code above the fuselage) to connect, click on the camera to preview, such as Figure:

4G Connection (only for devices with 4G modules)

Function introduction

Introduction to real-time preview interface

1.Mirroring inversion + picture reversal  

2.Lens zooming-in+ zooming-out and focus

3.Setting and invocation of presetting bit

4.Camera mode (infrared mode +full-color pattern + intelligent model)


6.Sound opening and speech pattern  

7.Quick photo  


9.HD model

Cloud deck and presetting

1. Cloud platform control

⑴ Click the sliding screen on the real-time watching interface to control the camera rotation.

2. Presetting

⑴ Click the presetting icon and enter the presetting management interface.

⑵ Add the presetting: Several presetting could be added with the limit of 255.

⑶ Delete the presetting: Edit the set presetting by clicking.

The preset shortcut command table

PTZ Dome Camera Instruction List2.5 Inch WI-FI Dome Camera Instruction List
FunctionMode Of OperationFunctionMode Of Operation
Camera universal addressAddress code 255group first cruise preset 1-8(Dwell time 5 seconds)Call 65 Preset
Enable Preset cruise lineCall 71 Preset group second cruise preset 9-16(Dwell time 10 seconds)Call 66 Preset
A cruise preset for 4 secondsCall 75 Presetgroup third cruise preset 17-24(Dwell time 15 seconds)Call 67 Preset
A cruise preset for 8 secondsCall 76 Presetgroup fourth cruise preset 25-32(Dwell time 20 seconds)Call 68 Preset
A cruise preset for 10 secondsCall 77 Presetgroup fifth cruise preset 33-40(Dwell time 30 seconds)Call 69 Preset
A cruise preset for 15 secondsCall 78 PresetGroup sixth fourth cruise preset 41-48(Dwell time 60 seconds)Call 70 Preset
A cruise preset for 20 secondsCall 79 Presetgroup seventh cruise preset 49-56(Dwell time 90 seconds)Call 72 Preset
Set the limit point A leftCall 91 Presetgroup seventh cruise preset 57-64(Dwell time 120 seconds))Call 73 Preset
Set the limit point B rightCall 92 Presetclear all of the presetsCall 77 Preset
To enable A, B two scansCall 93 PresetStart A ,B Low speed scanCall 87 Preset
To clear A, B two scansCall 94 PresetStart A ,B medium speed scanCall 88 Preset
A 360 – degree scan, and A, B two scanning speedCall 65、66、67、68 Preset,  the corresponding rate of 3, 6 degrees per second, 9, 15 degrees and 40 degreesStart A ,B fast scanCall 89 Preset
clear all of the presetsCall 60 Presetclear all of the presetCall 90 Preset
360 degree scans  (Only applicable few model)Call 99 PresetRestore the factoryCall 94 Preset
Forced light off (Only applicable few model)Call 88 Preset  
Forced light on  (Only applicable few model)Call 89 Preset  
Auto control light  (Only applicable few model)Call 90 Preset  
Restore the factoryCall 96 Preset 

Video playback and Download

Warm Tip: To watch and download remote videos, SD cards need to be inserted, while local videos are saved in the APP installation device.

1. Select the local or remote video to play, and control the playback speed. For example, select the local video, as shown in the figure:

2. Remote Video Download

Click on the video file in the video list interface, then click on download, the video file will be downloaded automatically. The downloaded video file will be saved in the local video-download interface. After the video download is completed, you can click on continue to download, continue to download other video files, or click to view, and automatically jump to the download record. Like an interface.

  1. Remote Video Search
    In the video list interface, Search options are available to Video file length: 15-900 seconds can be set, default is 600 seconds.

select the video search range as needed.Note: Set the setting range on the reference software interface.

Note: Some models only support 15-600 seconds.

Alarm Setting the Alarm Setting

2.The Level settings;

High: Sensitivity value is more than 75;

Medium: Sensitivity value is about 50

low: Sensitivity value is less than 25.  

Action with Alarm

1.Alarm Notification

Choose to turn on, indicating that the alarm will send a push message to the mobile phone.

2.Alarm SD REC

Select Open to Save Alarm Video to SD Card

3.E-mail Alarm with Pictures

Select to open, indicating that the alarm sent pictures to the designated mailbox

4.Save pictures to FTP server

Select Open to save alarm pictures to designated FTP server

5.Save videos to FTP SERVER

Select Open to send alarm video to designated FTP server

6.Picture num

Picture capture number 1-3 can be set up (part of the model support)

7.Set alarm ringing linkage

Choose to turn on, indicating that the camera will give an alarm sound when alarming, the type of sound, the duration of the call can be selected (part of the model support)

FTP Setting

1.Server Address:Fill in the erected FTP address.

2.Server Port:Fill in the port of FTP.

3.User Name and Password Fill in User Name and Password Setted in FTP Server.

4.After filling in, click the APPLY; finally, you can click the TEST FTP SETTOMGS to check whether you can send the picture to the FTP server.

Audio Setting and Video Setting

1.Audio Setting

⑴Linear input and microphone input settable.

⑵When the audio input type is microphone input, the input volume and output volume are 80 and 95, respectively, and some models are 14 and 9.

⑶When the audio input type is linear input, the input volume and output volume are 10 and 95, respectively.

2.Video Setting

Bit Rate

The rate of the first bit stream and the second bit stream of the device can be customized.

Frame rate

Frame Rate of First and Second Bit Streams of Customizable Devices.

Image quality

1-6 can be set, default is 1, the smaller the value, the better the image level, the larger the bit stream.

Video format

50 Hz and 60 Hz settable.

Email Setting

Send e-mail to QQ e-mail as an example:

  1. Smtp Server:

2.Server port: 465

3.Encrypt Type: SSL

4.User Name and Password Fill in QQ Account and Authorization Code

5.Send To: Mailbox for Receiving Alarm Pictures.

6..Sender : Sender’s mailbox address, here is QQmailbox, for example.

QQ mailbox address should be filled in; (same as user name).

7.Subjects and information can be filled in at will.

8.After filling in, click the application button, and finally click the test button.Check if you can send an alarm message.

Local Picture

1.Click on the Picture iconicon and enter the local picture sub-ID of the picture playback interface to save the click Edit to delete the picture.

2.Select the image you want to delete and click the delete iconbutton.

Camera Setting

Manual Download


    • You can reset the camera and the camera will be restored to its factory settings after the reset.

        • If you have access to the camera, you can reset the camera in the system settings.
          Can not access the camera, you can only press the reset button

  • Hi I have just started using CAMHI and I’m very happy with it, I have a number of screenshot photos in the local picture area but don’t know how to Save, Print or copy them.
    Any guidance appreciated.

    regards David

    • There is an icon in the upper right corner, click on it and the save button will appear

  • Gibt es eine APP; die Kamera mit dem PC (Windows 10) zu verbinden?

  • Is it possible to force the 4g cctv to only look for 4g signals as when it uses 3G in my area even on lowest settings it will not work but on 4g it works perfect on highest settings thanks

  • I am having trouble with the CamHi app on a few of my SV3C cameras. For some reason I can not access the recorded SD card footage from the app. When I go to playback there are no files. If I pull the SD card out of the camera and put into PC I am able to watch the videos. What could the problem be?

  • Hello,

    I am using the CamHi app v. 7.0.13 with an AccFly C102WX camera.
    I would like to know if there is anyway i can program the Motion Detection to come on/off on certain hours.
    I would like it to only be on at night and off in the day without having to set it manually all the time.
    Is it possible?


  • hi i for some reason can not get my device to start up it just keeps saying wrong password everytime and the password is supposed to be admin

  • I cannot move the camera on the horizontal plane. Is there a lock physically on the camera. None of the presets are moving the camera left or right

  • under action with alarm, when the alarm is triggered, the device issues a siren is set on.
    Nothing is happening? do i need an external siren speaker?

  • Hi, Hi, I cannot transfer videos and photos to the server via FTP. The data has all been entered, storage on the FTP server has been created.
    FTP test is negative.
    For security reasons, the FTP server only accepts encrypted transmissions.
    Are the videos and photos transmitted in encrypted form, or where can I set this?
    Many Thanks

  • Can you turn down the brightness of the light or turn it off at all?

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